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Cisco Partner Support Service (PSS) - Extneded Service - 1 Year - Service
9115AX SERIES
Technical infomations
| Brand Name | Cisco |
| Manufacturer Part Number | CON-PSUP-C9115XIA |
| Manufacturer Website Address | http://www.cisco.com/global/fr/ |
| Manufacturer | Cisco Systems, Inc |
| Marketing Information | Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it. You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation. |
| Product Supported | Cisco:
|
| Product Type | Service |
| Provided Support | Intrusion Definition Update |
| Provided Support | New Releases Update |
| Provided Support | Parts Replacement |
| Provided Support | Phone Support |
| Provided Support | Remote Diagnosis |
| Provided Support | Web Knowledge Base Access |
| Service Characteristic | Parts |
| Service Description | 24x7x4 Hour |
| Service Duration | 1 Year |
| Service Location | Service Depot |
| Service Main Type | Exchange |
| Service Name | Partner Support Service (PSS) - Extneded Service |
| Service Response Time | 4 Hour - Parts Repalcement |
| Service Type | Exchange |