1 YEAR 1000 NODE INFRASTRUXURE

The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each InfraStruXure Central server appliance and license purchased.

Service warranty certificate:

• Customers receive assistance from the Service Entitlements team to ensure their product is properly recorded
• An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date

Software upgrades:

• Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements

7x24 telephone technical support:

• Our experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it