E CAREPACK 2Y PICKUPRETURN NOTEBOOK WITH 1/1/0 WARRANTY,2Y PICKUPRETURN SVC, HP PICKS UP REPAIRS E RETURNS. EXCL EXT MON, STANDAR

This value-priced HP Care Pack provides high-quality door-to-door hardware service.

HP Business Notebook PC:

• nc6xxx
• nx7xxx Series
• nx9xxx Series
• hp5xx Series
• nc6120 Series
• nc6320 Series
• nc8xxx Series
• nx6xxx Series
• nx8xxx Series
• nx90xx Series
• nx5xxx Series
• nx91xx Series

Remote problem diagnosis and support:
HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Pick-up by HP:
An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.

Return shipment:
An HP-authorized courier returns the repaired or replaced equipment to your location. turn around time for this service will be between 5 and 6 business days.

Standard business hours coverage:
Service is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.