GTIN Code 4053162120891
GTIN Code 4053162120891
HP Care Pack - 3 Year - Service
Technical infomations
| Brand Name | HP |
| Manufacturer Part Number | UM137E |
| Manufacturer Website Address | http://www.hp.com |
| Manufacturer | HP Inc. |
| Marketing Information | Replace failed hardware units quickly and conveniently with HP Services' reliable Next Business Day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. |
| Product Supported |
|
| Product Type | Service |
| Provided Support | Remote Diagnosis |
| Service Availability | 13 x 5 |
| Service Characteristic | Parts & Labour |
| Service Description | 13x5xNext Business Day |
| Service Details | Remote Problem Diagnosis and Support: HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. Next Business Day Exchange:If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day delivery of replacement products is available for calls received before 3:00 pm local time. Your permanent replacement unit will be delivered during the contracted coverage window. Extended Business Hours Coverage:Extended business hours, standard business days: Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays. |
| Service Duration | 3 Year |
| Service Location | On-site |
| Service Main Type | Exchange |
| Service Name | Care Pack |
| Service Response Time | Next Business Day |
| Service Sub Type | Electronic and Physical |
| Service Type | Exchange |