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HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service - 5 Year - Service
SVC PROLIANT DL385 GEN10 PLUS V2
Technical infomations
| Brand Name | HPE |
| Manufacturer Part Number | HY5X3E |
| Manufacturer Website Address | http://www.hpe.com |
| Manufacturer | Hewlett Packard Enterprise |
| Product Supported | HPE P38409-B21, P38410-B21, P38411-B21, P38412-B21, P39122-291, P39122-B21, P43209-B21, P43210-B21, P43211-B21, P43212-B21 |
| Product Type | Service |
| Provided Support | Comprehensive Defective Material Retention |
| Provided Support | Knowledge Base Access |
| Provided Support | New Releases Update |
| Provided Support | Parts Replacement |
| Provided Support | Phone Support |
| Provided Support | Remote Diagnosis |
| Provided Support | Repair |
| Provided Support | Visual Remote Guidance |
| Provided Support | Web Support |
| Service Characteristic | Parts & Labour |
| Service Description | 24x7x4 Hour |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Name | Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service |
| Service Response Time | 4 Hour - Parts and Labor (distance from customer site - 100 miles) |
| Service Type | Maintenance |