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HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service
SVC
Technical infomations
| Brand Name | HPE |
| Manufacturer Part Number | H38V7E |
| Manufacturer Website Address | http://www.hpe.com |
| Manufacturer | Hewlett Packard Enterprise |
| Product Supported | HPE P16005-001, P16005-291, P16005-371, P16005-421, P16005-AA1, P16005R-371, P16006-001, P16006-291, P16006-371, P16006-421, P16006R-291, P16006R-421, P18584-001, P18584-421, P19752-371 |
| Product Type | Service |
| Provided Support | Defective Media Retention |
| Provided Support | Knowledge Base Access |
| Provided Support | New Releases Update |
| Provided Support | Parts Replacement |
| Provided Support | Phone Support |
| Provided Support | Remote Diagnosis |
| Provided Support | Repair |
| Provided Support | Visual Remote Guidance |
| Provided Support | Web Support |
| Service Characteristic | Parts & Labour |
| Service Description | 9x5xNext Business Day |
| Service Duration | 4 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Name | Pointnext Tech Care Basic with Defective Media Retention - Extended Service |
| Service Response Time | Next Business Day - Parts and Labor (distance from customer site - 100 miles) |
| Service Type | Maintenance |