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HPE Pointnext Tech Care Critical with Defective Media Retention - Extended Service - 5 Year - Service
Technical infomations
| Brand Name | HPE |
| Manufacturer Part Number | HV9D5E |
| Manufacturer Website Address | http://www.hpe.com |
| Manufacturer | Hewlett Packard Enterprise |
| Product Supported | HPE 877619-001, 877619-031, 877619-291, 877619-371, 877619-421, 877619-AA1, 877619R-001, 877619R-371, 877619R-421, 877620-001, 877620-031, 877620-291, 877620-371, 877620-421, 877620-AA1, 877620R-001, 877620R-291, 877620R-371, 877620R-421, 877621-001, R4X03A |
| Product Type | Service |
| Provided Support | Defective Media Retention |
| Provided Support | New Releases Update |
| Provided Support | Parts Replacement |
| Provided Support | Phone Support |
| Provided Support | Remote Diagnosis |
| Provided Support | Remote Monitoring |
| Provided Support | Repair |
| Provided Support | Web Knowledge Base Access |
| Service Characteristic | Parts & Labour |
| Service Description | 24x7x6 Hour |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Name | Pointnext Tech Care Critical with Defective Media Retention - Extended Service |
| Service Response Time | 6 Hour - Repair (distance from customer site - 50 miles) |
| Service Type | Maintenance |